YM
Yolanda M
1 reviews | Active since Jan 2021
06 Jan 2022, 23:58
Wrong bank account
I made a payment on the 18th of December to an Fnb credit card, only to find that it was supposed to be a standard bank credit card. But when I called capitec they told me the payment was successfully, the question is how because? Now my life is in danger 2 guys came and demanded the money because they've been waiting for far too long you can even check my calls I think I called for about 3 times.
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
07 Jan 2022, 18:24Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Best regards,
Capitec Bank's reply07 Jan 2022, 18:24
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Best regards,
Capitec Bank's replyOfficial
25 Feb 2022, 07:08Hi Yolanda
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply25 Feb 2022, 07:08
Official
Hi Yolanda
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,
