<p>I went to the bank to deposit R3000 into my accounts, R1000 to my investments and R2000 in my Savings Account... A teller by the name of Sean Dikwana from Cresta Mall Branch put R1000 in my Savings Account instead of R2000. Upon realisation I returned to correct the error, I was then told that I will have to wait for 7 working days for the error to be rectified.</p> <p>This is unacceptable as it was not my error, why do I have to wait for 7 working days to get my money, whereby it was the fault of the employee in the first.</p> <p> </p> <p>You better pay back my money, I have debits that have to go out tomorrow, and now my money is short of that R1000. How do you hire a person who doesnt know numbers, I work hard for my money so please fix this ASAP, Bank charges high fees for rejected debit orders </p> <p> </p> <p> </p>
I acknowledge your posting, and have referred it to David Morris for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to David Morris for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
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