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Phumudzo M
1 reviews | Active since Oct 2021
17 Nov 2021, 18:27
Written off by capitec
I lost my job and failed to pay my credit facility account but as soon as I got a job I went to make arrangements, I was told the account have been handed over to lawyers, I settled the account with lawyers and I'm still getting paid through capitec but they say I can never be assisted financially by them
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Replies (4)
Capitec Bank's replyOfficial
17 Nov 2021, 19:13Good day Phumudzo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply17 Nov 2021, 19:13
Official
Good day Phumudzo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
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Phumudzo M's updateReviewer Update
18 Nov 2021, 18:44Thanks for responding I'm looking forward to this call
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Phumudzo M's update18 Nov 2021, 18:44
Reviewer Update
Thanks for responding I'm looking forward to this call
Capitec Bank's replyOfficial
17 Feb 2022, 21:54Hi Phumudzo
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply17 Feb 2022, 21:54
Official
Hi Phumudzo
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
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Phumudzo M's updateReviewer Update
30 Mar 2022, 05:56I was told to visit the branch to be told of the same thing again that I will never be assisted, this is so sad since I am still a loyal client even after everything I'm going through, I never planned to fail to pay that's why I came back to pay as soon as I was OK, but I am treated like a ********, and I don't know what to do anymore
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Phumudzo M's update30 Mar 2022, 05:56
Reviewer Update
I was told to visit the branch to be told of the same thing again that I will never be assisted, this is so sad since I am still a loyal client even after everything I'm going through, I never planned to fail to pay that's why I came back to pay as soon as I was OK, but I am treated like a ********, and I don't know what to do anymore