KP
Karabo P

1 reviews | Active since Sept 2019

27 Jun 2022, 14:34

Wouldn't recommned capitec for credit facilities

Capitec harasses clients for supposed payment arrears despite your salary coming through them. I am beyond disappointed by the treatment from Capitec Bank as a long standing customer with many years under them. They begin to call and sms you about arrears within the same month that they are expecting payment which is beyond ridiculous. Client services is of no help either giving answers that are niether here nor there.

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Jun 2022, 14:36
Official
Good day Karabo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank