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Dorothy B

1 reviews | Active since Oct 2022

15 Feb 2023, 07:01

WOST F**********IN SOUTH AFRICA CAPITEC CAPITEC CAPITEC CAPITEC CAPITEC CAPITEC!!!!!!!!!

Yesterday recieving a call from CAPITEC again only ti gi e eating of Services? How can i as a person give a rating to a bank Wereby reporting matter on the 1st of Febraury 2023 and as i SAID person HANDLING investigation my matter rill today the 15th of Febraury 2023 whereby as promised again yesterday MR DEVON will phone me back as on the 7tg of Febraury 2023. POINT BEING AS SAID ON PHONE EVERYTHING IS RECORDED ON PHONE CALLS FOR ONCE I YOUR I LIFE GO LISTEN TO REGORDINGS ON 1ST OF FEBRAURY 2023 BRANCH MANAGER FOR YEARS AND 6 OF FEBRAURY 2023 MR DEVON IF CAPITEC CANT DO IT IT MEANS NPTHING SEEM TO BE RECORDED AT ALL CAUSE MATTER WILL NEVER BE RESOLVED SEEM IMPOSSIBLE FOR CAPITEC TO LISTEN TO VOICE REGORDINGS ON A PHONE SO STRANGE ABSA DID PROBLEM RESOLVED WITHIN A DAY NOT EVEN 48 HOURS. WORST WORST WORST WORST WORST HORRIBLE HORRIBLE HORRIBLE HORRIBLE SERVICE I SOUTH AFRICA HOPEFULLY THEY CAN READ READ READ CAUSE PHONING ME BACK USELESS RESOLVING A MATTER WINDERFULL BUT CAPITEC IS USELESS USELESS USELESS USELESS USELESS USELESS USELESS USELESS USELESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (2)
Capitec Bank
Capitec Bank's reply15 Feb 2023, 07:41
Official
Good day Dorothy 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
DB
Dorothy B's update15 Feb 2023, 09:46
Reviewer Update
Same PROMISES on the 14th of Febraury 2023 same PROMISES on the 1st of Febraury 2023 same PROMISES on the 6th of Febraury 2023 and 7rh of Febraury 2023 seem capitec as a bank make PROMISES on hellopeter and never apply to all complaints posted on hellopeter therefore i know CAPITEC IS NOT GONNA PHONE TODAY WHICH WAS PROMISED ON THE 14TH OF FEBRAURY 2023 AND THEREFORE I WILL SEND COMPLAINTS OVER AND OVER AND OVER AT HELLOPETER TO WARN PEOPLE THAT WORST SERVICE EVER RATHER GO TO ANOTHER BANK WERE CLIENTS ARE TREATED WITH RESPECT AND LIKE ABSA IN ONE DAY ONE DAY RESOLVED MATTER AND DID THEIR BEST I WILL CONTINUE TO WARN OTHERS THAT INSPECTION OF MONEY TAKING FROM CAPITEC WEREBY I DID NOT APPLY FOR LOAN AND 5 CALLS ON THE 31ST OF DECEMBER 2022 WEREBY SO STRANGE NO DEDUCTIONS WERE MADE IN JANAURY 2023 BUT ALL OF SUDDEN IN 1ST OF FEBRAURY 2023 AND CAPITEC NOW FOR A VERY LONG TIME WITH ALL RECORDINGS ALL MANAGERS NAME DONE NON.