Worst treatment
<p>I am having the worst experience ever. I am given a hard time because l am married. I opened a minor account at Jhb Cbd last week no issues now today at Southgate they tell me there is a bureau mismatch with my surname . Thulani Mtambo from Southgate made me wait for 15min then comes back and says so l want to open a fixed account. When l asked him why he doesn't apologise for the inconvenience he threw a tantrum telling me he wont help me. What type of service is that. Capitec consultant don't know how to deal with dissatisfied customers. The manager Mpho Simelane was there when Thulani was rude and said nothing about his behaviour.</p>
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Nondi Tsholoba will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Nondi Tsholoba will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Thanks will be waiting. I need an apology from the consultant for such a mistreatment
Thanks will be waiting. I need an apology from the consultant for such a mistreatment