aP
amelia P

1 reviews | Active since Jun 2016

22 Jun 2016, 08:31

worst services ever......

<p>i have lodged a complain with Capitec about 3 weeks back and then wrote a review on hellopeter however no one will take me seriously, i contiously contact them at my own cost and all they say is that we will get back to you</p> <p> </p> <p>Capitec should listen really carefully to me...I WANT MY MONEY BACK AND ALL THE MONEY I AHVE WASTED ON THEM, YOU GUY'S DONT CARE FOR YOUR CLIENTS AND NORARE YOU'LL PROFFESSIONAL</p> <p> </p> <p>I WANT A CALL TODAY NO LATER THAN 1 PM OR ELSE THIS WILL BE HANDED OVER</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply23 Jun 2016, 06:47
Official

I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply29 Jun 2016, 17:18
Official

Hi Amelia

First and foremost I would like to apologise for the delay in getting back to you.

Please provide me with your id and or account number for me to provide you with feedback on your matter.

Adwena Williams
Complaint Officer
Capitec Bank