Worst service we have ever received and empty promises. Do not believe them.

If I could rate with a negative I would. The service from Capitec is disgusting. A couple of months ago my husband went to a branch for a query and they said that the issue would be resolved within a few days, a few weeks later we found out it still was not resolved, that was about 2 months ago. He phoned them and was promised the same thing and still was not resolved, he went back to the bank a few weeks ago and was told that nothing was even done about his query and that he needed to fill out forms which he did and was promised that the query would be resolved in 48 hours. 2 weeks later and still nothing.