CE
Charmaine E
1 reviews | Active since Feb 2012
21 Oct 2021, 12:14
Worst service received from SA bank
I am absolutely stunned in the way Capitec bank has changed the way the treat their customers. At first when Capitec bank has opened and entered into the banking industry they where top. However I can tell everyone wanting to join Capitec Bank that they are not competition to any of the other banks as their service has dropped so badly you would rather join one of the other 4 banks than Capitec bank. Be assured when joining Capitec bank you will be given the most ridiculous explanations from their call centre. And the worst part is they don’t care Good luck for those who decide joining such a low service level bank.
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Replies (1)Capitec Bank's replyOfficial
21 Oct 2021, 12:58Good day Charmaine
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply21 Oct 2021, 12:58
Official
Good day Charmaine
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
