1 reviews | Active since Jul 2016
Worst service i have ever gotten
<p>I went to a capitec branch in centurion mall after an amount of R1154 was debited from my account earlier that week.My sister then deposited 300rands into my account and that money was taken, by who noone knows how noone knows as i sat there speaking to the bank teller who seemed clueless. I then asked to see the manager who spent 15minutes asking his stuff who was using their portable landlines. After 15minutes of waiting he then came to the teller and spoke to the teller not to me..."call customer care and ask them what we should do" ..his words. The teller then called customer care i dont know what they said to her at the other end of the line...then she said to me you can go we will call when we get the information of what to do..its now two weeks after and im still waiting for their call and my money just disappeared...</p>
Riaan Jacobs will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Riaan Jacobs will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
