SM
Sharone M
1 reviews | Active since Mar 2020
02 Aug 2021, 12:32
Worst service from My bank
Last year November my brother passed away and I apparently I missed 3 months premium. So I let it go. I have a policy with you guys and you haven't debited in 3 months. Meaning the policy will lapse again. Why have you guys not been debiting my account only you know. If you cannot do funeral covers please don't mislead lead us n say you can. Cos clearly you guys don't want my business.
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Capitec Bank's replyOfficial
02 Aug 2021, 12:33Good day Sharone
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Aug 2021, 12:33
Official
Good day Sharone
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank