SB
Shamaine B

1 reviews | Active since Sept 2021

03 Sept 2021, 08:49

Worst service from Capitec

The service I received from Capitec and is absolutely shocking, worst service ever 🚮🚮

I made a cash withdrawal and one of the notes has a stain , I cannot use that money anywhere. I went to Capitec to report this and no one is willing to assist... they're telling me to go the reserve bank of which I did and the reserve bank couldn't help either.

What am I supposed to do with that money ??I need it, I need to use it.

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Replies (1)
Capitec Bank
Capitec Bank's reply03 Sept 2021, 08:55
Official
Good day  Shamaine 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank