TM
Tabana M
1 reviews | Active since Feb 2021
14 Dec 2021, 12:01
Worst service ever
I have never suffered to get hold of their Forex Department like i have in the past 3 days. Poor service whether you send an email or call, no difference. You just wont get hold of them. Period. Its super frustrating because it finished your airtime as their toll number is not free
Helpful (0)
Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
14 Dec 2021, 12:10Good day Tabana
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Dec 2021, 12:10
Official
Good day Tabana
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
TM
Tabana M's updateReviewer Update
14 Dec 2021, 12:51Great, just what i needed, to wait again.
TM
Tabana M's update14 Dec 2021, 12:51
Reviewer Update
Great, just what i needed, to wait again.
TM
Tabana M's updateReviewer Update
15 Dec 2021, 09:36Hi Capitec, your service is so poor it gave me enough time to think of switching banks. I am just waiting for you guys to show decency that you clearly lack for your customers to jump ship.
TM
Tabana M's update15 Dec 2021, 09:36
Reviewer Update
Hi Capitec, your service is so poor it gave me enough time to think of switching banks. I am just waiting for you guys to show decency that you clearly lack for your customers to jump ship.
Capitec Bank's replyOfficial
21 Feb 2022, 10:26Hi Tabana
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply21 Feb 2022, 10:26
Official
Hi Tabana
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank