WORST SERVICE EVER

WHY OH WHY MUST A PERSON PHONE HEAD OFFICE INVESTIGATORS ***** WHEN CASES WERE MADE ALL EMAILED TO PERSON MS BONTLE ZUMA HER EMAIL *** Wereby my husband and I phoned this morning said that she will only come at 12 phone again and then other people ask the same thing all over and over even if all were emailed? WHY IS THERE A BANK BUSY WITH INVESTIGATIONS BUT DONT DO NOTHING AT ALL AND IT IS HEAD OFFICE? MAYBE BEST ADVISE GO CLOSE CAPITEC GO TO BANK THAT INVESTIGATE A MATTER PROFESIONAL FOR A CLIENT. WORST EXPERIENCE CAPITEC SAID YOUR ARE SAVE MONEY BUT IF MONEY DISAPPEARS THEY DONT INVESTIGATE THEY DONT DO ANYTHING I WILL GO LOOK FOR A BANK THAT GONNA COST MORE BUT AT LEAST DO THEIR WORK.