Worst service ever and Atrocious banking practice and violations to the banking Practice

<p>Capitect Bank has been running a debit order against my account without my persmission for months. i logged an <span style="font-family: 'Arial','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi;"><font size="3" color="#000000">Incident with them and it took them over 5 weeks to get back to me. i eventually recieved feedback and i was told that it was a system error.. the manager from the call center Kgaugelo Magagula department gave me the run around for weeks.. and told me i was supposed to have contacted the bank with regards to their system error.. so they charged me interest ontop of the error which they do not want to take <span style="font-family: 'Arial','sans-serif'; font-size: 11pt; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><font color="#000000">Responsibility for.. they broke the banking practice rule and im sure im not the only customer seeking closure about this matter...</font></span></font></span></p> <p>&nbsp;</p>