MS
Mpho S
1 reviews | Active since Jun 2013
15 Jan 2022, 09:19
Worst service ever
I asked for withdrawal from my investment on the 5th of January and to this day I still havenot received a cent into my account. This guys are *****. At first I was told to wait 5 days then after that when I contacted them I was told to wait 3 more days after three days no one is responding to my emails. I've sent two emails last week until today no response. Did I just got ****med by a Bank? Because this is looking more like it
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Replies (2)
Capitec Bank's replyOfficial
15 Jan 2022, 09:22Good day Mpho
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply15 Jan 2022, 09:22
Official
Good day Mpho
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
25 Feb 2022, 11:18Hi Mpho
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply25 Feb 2022, 11:18
Official
Hi Mpho
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank