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Dorothy B
1 reviews | Active since Oct 2022
05 Mar 2025, 17:58
WORST SERVICE EVER
PHONING HEAD OFFICE CAPITEC THEN RECIEVED CONTACT NUMBER *** SPOKE TO MRS LUCITEN TO NO USE AGAIN PHONED 5TH OF MARCH 2025 TIME 17H45 SPOKE AGAIN TO YOLANDA WEREBY CAPITEC FUNERAL PLAN C***622120 DIDN'T DEDUCTED MONEY AT ALL AMOUNT R234. 55 WEREBY YOLANDA SAW THERE ARE MONEY TO BE DEDUCTED SUFFICIENT FUNDS BUT I AS CLIENT ARE NOW IN ARREARS BECAUSE CAPITEC BANK DIDN'T DO THEIR JOB??????? WHAT BANK IS THIS IF YOU HAVE FUNERAL POLICY BUT THEY DONT DEDUCTED IT THEN IT IS THE CLIENTS MISTAKE????? PLEASE!!!! THOUGHT NO BANK WILL EVER MAKE SUCH A BIG MISTAKE AND I AM NOT GOING TO USE MY CELL PHONE AGAIN TO PHONE. WORST SERVICE EVER BE AWARE RATHER OPEN ABSA BANK ACCOUNT AND TAKE FUNERAL POLICY THERE.
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Replies (1)Capitec Bank's replyOfficial
05 Mar 2025, 18:43Good day Dorothy,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply05 Mar 2025, 18:43
Official
Good day Dorothy,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
