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Traci R
1 reviews | Active since Dec 2017
15 Oct 2018, 11:40
Worst service ever!!!!
I have been trying to get hold of capited since friday as I have a loan with them that was handed over to MBD a while back.
I have sent a number of emails to MBD to request a settlement letter yet no one responds, I have also resorted to hello peter, and still no response. I try calling them, and never get through, so I am left in a situation where I want to pay my account so I can be in good standing, however it is impossible to get through to this people. Please help me.
Helpful (0)
Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
15 Oct 2018, 14:31I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply15 Oct 2018, 14:31
Official
I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
TR
Traci R's updateReviewer Update
16 Oct 2018, 14:25I have trying to contact this MBD company for over a week nw. Tell me how the **** is people suppose to pay there stuff if there is no one assisting them.
This is the issue I have been having for over a year now, I NEED TO GET THIS ACCOUNT SORTED AND IF I DO NOT RECEIVE MY SETTLEMENT LETTER BY TOMORROW FOR THE LATEST I AM TAKING THIS FURTHER.
TR
Traci R's update16 Oct 2018, 14:25
Reviewer Update
I have trying to contact this MBD company for over a week nw. Tell me how the **** is people suppose to pay there stuff if there is no one assisting them.
This is the issue I have been having for over a year now, I NEED TO GET THIS ACCOUNT SORTED AND IF I DO NOT RECEIVE MY SETTLEMENT LETTER BY TOMORROW FOR THE LATEST I AM TAKING THIS FURTHER.
TR
Traci R's updateReviewer Update
17 Oct 2018, 16:50still waiting....
Spoke to a capitec consultant yesterday said she will email me, however nothing!!
How am i suppose to pay my account if no one is helping me.
TR
Traci R's update17 Oct 2018, 16:50
Reviewer Update
still waiting....
Spoke to a capitec consultant yesterday said she will email me, however nothing!!
How am i suppose to pay my account if no one is helping me.
TR
Traci R's updateReviewer Update
19 Oct 2018, 11:00No assistance as yet, I take it Capitec does not want there money back
TR
Traci R's update19 Oct 2018, 11:00
Reviewer Update
No assistance as yet, I take it Capitec does not want there money back