TM
Tshepi M

1 reviews | Active since Feb 2022

08 Feb 2022, 13:47

Worst service ever

By far the worst bank when it comes to service delivery. You will call for assistance speak to the whole customer service and they will still take you from pillar to post and promise to call you back till date i haven't received any feedback for my query.

0
Replies (2)
Capitec Bank
Capitec Bank's reply08 Feb 2022, 13:52
Official
Good day Tshepi 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
Capitec Bank
Capitec Bank's reply04 Mar 2022, 08:17
Official
Hi Tshepi 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank