Worst service ever

<p>I called in twice using my own airtime to get assistance and no one could help me. All I needed to do was to reverse money that capitec has authority to debit on the 25 as agreed but no they take it wherever they want and even if it's not the full amount. I am unhappy about this and I have said it before that they must debit me on the 25 now my account is on zero and the charges are affecting me and no one seems to be competent enough to call me back they keep me on hold till my airtime runs out. Am not impressed</p>