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judy B

1 reviews | Active since Apr 2024

16 Apr 2024, 12:15

Worst service ever!

Capitec is honestly the ****test bank there is!!!!! Your app is faulty and then you take off money x 4 because of your error!! And now tell me you can't refund me what a joke. *****ulent bank! I call I'm and ask to speak to a manager they keep me on hold for 10 minutes just to drop the phone in my ear!!!!! Ridiculous service you should be ashamed!

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Replies (1)
Capitec Bank
Capitec Bank's reply16 Apr 2024, 14:54
Official
Good day Judy

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank