CX
Claudia X
1 reviews | Active since Apr 2015
10 Jun 2026, 18:02
Worst service
Calling Capitec bank call centre has truly been a nightmare .The agents drop the calls,they sound disinterested and the worst is being given incorrect information ..The only person who was willing to assist Was Sibo
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
10 Jun 2026, 18:36Hello Claudia.
I have read the above and I am so sorry that your experience has not been a pleasant one.
Can I assist you with anything to make it better for you?
Capitec Bank's reply10 Jun 2026, 18:36
Official
Hello Claudia.
I have read the above and I am so sorry that your experience has not been a pleasant one.
Can I assist you with anything to make it better for you?
Capitec Bank's replyOfficial
10 Jun 2026, 21:22I appreciate your understanding time and patience with me today.
May you be blessed in all you do. ❤️
It has been a pleasure to chat and work with you tonight. 🙏❤️
Capitec Bank's reply10 Jun 2026, 21:22
Official
I appreciate your understanding time and patience with me today.
May you be blessed in all you do. ❤️
It has been a pleasure to chat and work with you tonight. 🙏❤️
Capitec Bank's replyOfficial
10 Jun 2026, 21:22I really hope everything works out beautifully for you ❤️
Wishing you a peaceful Wednesday filled with calm moments and a week that brings only good news your way.
Thank you for chatting with me today, it was a pleasure assisting you 😊
If you feel that I supported you well and provided the information you needed, a 5‑star rating would mean a lot to us ⭐
Capitec Bank's reply10 Jun 2026, 21:22
Official
I really hope everything works out beautifully for you ❤️
Wishing you a peaceful Wednesday filled with calm moments and a week that brings only good news your way.
Thank you for chatting with me today, it was a pleasure assisting you 😊
If you feel that I supported you well and provided the information you needed, a 5‑star rating would mean a lot to us ⭐