rG
rubayna G
1 reviews | Active since Dec 2013
30 Dec 2020, 11:45
Worst service
I have been banking with Capitec for more than 15 years and when I am buying a house and ask them for assistance they refused. I am not behind on any accounts and not once I have failed to pay an account, even my salary goes into this account. I would never refer anyone to Capitec anymore.
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
30 Dec 2020, 12:01Good day rubayna
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Dec 2020, 12:01
Official
Good day rubayna
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
rG
rubayna G's updateReviewer Update
05 Jan 2021, 13:45Hi, someone contacted and promised me that a consultant will call me back and a few days have pasted and still no response.
rG
rubayna G's update05 Jan 2021, 13:45
Reviewer Update
Hi, someone contacted and promised me that a consultant will call me back and a few days have pasted and still no response.
Capitec Bank's replyOfficial
08 Jan 2021, 17:09Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regardsComplaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regardsComplaint ManagementCapitec Bank
Capitec Bank's reply08 Jan 2021, 17:09
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regardsComplaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regardsComplaint ManagementCapitec Bank