worst service.

This is an ongoing issue, where by capitec did not have the right to debit my account in december before my paydate. My credit score has been damaged. A sms came through and said must capitec debit before paydate i said NO because i get paid the last day of the month. They still debited me my account i called the call center i did a reversal. But they did not debit my account again she i got paid. Due to capitec my credit score decreased. I will be changing banks. I want my SCORE TO BE UPDATED.