Worst service

Capitec bank another failure, I called their call Centre today around 14:30 requesting a bank statement as I left my phone at home. to my surprise a consultant stated that she unable to assist me as I had called in earlier and this was my first call of the day to the bank.

She then put me on hold for 6 minutes only to get back to me saying she cannot find her manager and she will call me back until this time I await for her call.

I am believing this poor publicity Capitec is having in social media, we see Nhlakanipho may his soul rest in peace and lately this lady who is seen in the Parow branch naked breaking their computers, do we blame them?