LvdM
Lene van der Merwe
1 reviews | Active since Oct 2013
26 Jan 2023, 16:45
WORST PLACE EVER
The worst experience ever. They made a VERY big change that they did not communicate to me at all.
All they can say is sorry. Someone did not do their job correctly OR Capitec knows about this and intented to be *****.
Very unhappy and the worst is I have been warned but decided to give then a chance anyway.....
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
26 Jan 2023, 16:47 Good day Lene
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply26 Jan 2023, 16:47
Official
Good day Lene
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards Capitec Bank
LvdM
Lene van der Merwe's updateReviewer Update
26 Jan 2023, 16:52Everytime someone comes back to me...it comes down to the same thing....that Capitec is Sorry...I do not want a Sorry...I want a SOLUTION to a problem that YOU have created.
LvdM
Lene van der Merwe's update26 Jan 2023, 16:52
Reviewer Update
Everytime someone comes back to me...it comes down to the same thing....that Capitec is Sorry...I do not want a Sorry...I want a SOLUTION to a problem that YOU have created.
LvdM
Lene van der Merwe's updateReviewer Update
30 Jan 2023, 09:36Please note, I am still waiting for someone in AFRIKAANS to call me back regarding my complaint.
Not a manager, not a team leader, someone that can help me understand why a policy was changed, without telling me.
Basically breach of contract.
Not a manager, not a team leader, someone that can help me understand why a policy was changed, without telling me.
Basically breach of contract.
LvdM
Lene van der Merwe's update30 Jan 2023, 09:36
Reviewer Update
Please note, I am still waiting for someone in AFRIKAANS to call me back regarding my complaint.
Not a manager, not a team leader, someone that can help me understand why a policy was changed, without telling me.
Basically breach of contract.
Not a manager, not a team leader, someone that can help me understand why a policy was changed, without telling me.
Basically breach of contract.