GG
Genevieve G

1 reviews | Active since Jul 2023

28 Nov 2023, 08:25

Worst personal banking experience

This is the second time to experience this poor service from Capitec, yesterday my salary was paid into my account and the app is not working. I called Capitec and they advised me this issue is currently being worked on. How to do I transact?? This is literally the worse bank ever and I am going to change my account end of this month!! Last month I had the same issue. Someone needs to call me ASAP!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Nov 2023, 08:50
Official
Good day Genevieve 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank