Worst of the worst to ever be a bank

I cannot fathom how a bank with so many Customers can be so helpless. Everything we hear people complain about Capitec is true.

I got ****med in April where someone reversed crucial payments and paid themselves. I conceded and I simply called Capitec to inform them. I have been communicating via email with them since then and telephonically as well regarding all the information they required to do investigation.

Fast forward to last week, due to work constraints they could not get hold of me during the day and between 08:00 and 17:00 weekdays. I give them a call this morning, all of sudden the matter has been closed because they called me twice and couldn't get me? Yet they left a message that I should give them a call? They have lost another customer. Worst bank ever. *********** and unreliable. Below standard and **** of the corporate world. I regret why o ever left ABSA.