Worst of all the banks, trust me.

Do not believe adverts and other refferals telling you how amazing this bank is (better than other banks) as it's simply not true. I've app**** for a product, was sent a reference and told I will be contacted within 48 hours. I was not contacted. Then I went into the physical bank for assistance, spent almost an hour there, just to be told the same (that someone will call me the next day, Ash made a promise and ****) - no one ever called. Ever since then I've been reaching out to Capitec and even contacted customer support. Just to be told again someone will contact me "soon"... when I ask a time and date, being told AGAIN within the next day or two... which never happens. It's now been almost two weeks with no resolution, no contact made, no response. Plus on top of this I've had THREE Clearscore inquiries and one from another one against my name, enquiries made by Capitec. My score is great, my track record is fantastic, the lack is just THEIR service and response.