WORST & MOST ********* & *********** BANK EVER!!

Capitec Bank suddenly blocked my account without my knowledge or consent!! This occurred on 18 June 2022. I have been trying to get this resolved since then! It has now been almost 5 MONTHS and I am still waiting for a resolution!!

I have been phoning non-stop at my own expense but told that I must go into a branch. Every time I go to a branch, also at my own expense, I am told that I must phone the bank! I am sent from pillar to post without results. Does anyone at Capitec Bank know what the hell they are doing??

I work for myself. I have 3 children to take care of. Now I am unable to access MY MONEY that customers paid into MY account. I have been lenient with Capitec bank, but no more!! I don’t understand why it has taken a financial institution almost 5 months already to resolve an issue such as this??!!

I want my account unblocked!! You are preventing me from accessing my own money which is tantamount to theft!! Perhaps I should start charging Capitec Bank for my time, airtime & petrol!! If this is not resolved by COB tomorrow (within 24 hours) I will take this directly to the Banking Ombudsman for negligence & ********* banking practices.