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jvsmith J
1 reviews | Active since Feb 2017
08 Feb 2022, 15:29
WORST MONEY HUNGRY BANK EVER!!!!!!!!!!!!!!!!
Does not even deserve the 1 start!!!!! I have with Capitec for many years, recently I noticed a weird transaction going off in my account at R3.00, when I checked how many times the money has been deducted it went back to the beginning of January. In total around R200-R500 worth of R3 transactions has been going off with the reference "international online purchase, google California". I phoned Capitec to inform them that money is missing in my account I was told that they will launch an investigation that I will need to pay for first, then they will proceed to stop my card and also charge me for a new card!!!!! Pathetic service, disgusted!!!
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Capitec Bank's replyOfficial
08 Feb 2022, 15:43Good day Jennifer
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply08 Feb 2022, 15:43
Official
Good day Jennifer
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank