GT
Gugulethu T
1 reviews | Active since Feb 2015
22 Feb 2022, 09:36
Worst funeral policy u can take
Took a funeral policy with Capitec. My brother passed on the 14th of February 2022, and I am being told that my claim will be finalized by the 1st of March 2022. The whole reason I took the funeral policy is to help me bury my loved ones, and give me peace of mind in this very difficult situation, but I guess I was wrong. I don't understand how they expecting me 2 bury my brother. So what do I do with all the expenses waiting 4 me? Worst service ever, and no peace of mind at all
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Capitec Bank's replyOfficial
22 Feb 2022, 10:56Good day Gugulethu
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 Feb 2022, 10:56
Official
Good day Gugulethu
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank