WORST, FRUSTRATING, INCOMPETENCE BANKING SERVICE EXPERIENCED

If I could give zero stars, I would give it 10 times over. I have a business bank account with Capitec. From day one I have experience endless problems and nothing seem to be completely resolved. I am currently in the UK on a visit, and I have money coming in to my Euro CFC account.. I have to send them e mails once I know the money has been paid by my clients as they are not sending me the notifications in order to complete the process. All of a sudden this cannot be done over e mails with the DocuSign documents, but someone has to call me. Now they cannot call me, although one person did call me on my UK number, but yesterday they are not allowed to do so. They have to get a dealer to call me, as they need to book a deal with me. If Euro is paid into a Euro account no deal is necessary it is only if it is paid into a ZAR account and then a deal needs to be discussed as the exchange rate has an affect on the ZAR amount. Treasure remain has not changed my e mail address on the mandate given, and it is like opening a lucky packet to see if they are using the correct address or not. I will be closing my business account with Capitec as they might be cheap, but that is exactly what you are getting, "CHEAP SLAP DASH SERVICE" I need this fund to be cleared in my account, and you have to find a way to make this happen. You cannot just tell me it cannot be done. Find a solution. I am sick of having to deal with the incompetence of staff members in your establishment.