TM
Thabile M

1 reviews | Active since Jul 2023

28 Aug 2023, 08:26

Worst forensic team, this one needs to be changed.

So capitec will keep on blocking my accounts and when i visits the branch the best answer I will get is that "the forensics team will call you in a day or two" how long is a day or two, Maybe I'm the one who's confused. I need my account function again I can't provide everything they need only for them not to get back to me. Fix up your service some of your employees need to know they are at work!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Aug 2023, 08:56
Official
Good day Thabile Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank