Worst experience with capitec business account!!

Absolutely pathetic service from capitec bank regarding internation incoming payments. After registering a new company with cipc earlier this year and opened an business acount with Capitec bank. When my company finaly got to the point of receiving funds from international investments, the payments get held back by capitec.

Sending emails back and forth to capitec forex department, i supp**** them with all the documentation required for the money to be cleared, "we just need this document or information tbe the money wil be paid" i heard this more than 3 times, then providing the relevant documentation, each time there is an excuse of aome sort for not paying out the money.

Regardless of all this, seeing that this is a startup company and ive entrusted capitec as the bank of choice, i must say my company will defenitally have a set back. So much time and planning has been wasted to reach startup goals just for capitec to come allong and be the actual cause for startup losses, instead of providing stable and reliable banking services as advertised.

All of the above happened with th very first international payment.

Oh and they have absolutely no problem with its clients requesting to close their accounts, the service is outstanding in that departmemt, nevermind the pending transactions and whats going to happen to your pending money that capitic is holding on to, which is ******* by the way.