cE
chante E
1 reviews | Active since Aug 2015
15 Aug 2015, 15:10
worst experience of my life
2 weeks ago i went to a capitec atm to draw R400 which didn't dispense. I tried again and it dispensed but R800 went off my account-i however only got R400- i went to the bank they called and said my money would be back in my account within 7 days. Its 12 days today - i have called in about 6 times and keep getting a different response-i have spoken to Bianca, Flourence,Solomon &
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Capitec Bank's replyOfficial
17 Aug 2015, 09:46Hello eskelsene21,
I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply17 Aug 2015, 09:46
Official
Hello eskelsene21,
I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank