worst experience I've ever had!

I am disgusted at how one can trust you with their money and yet people have access to my money...how does one do an online transaction without my authorization? and wen i get ****med i still get no sms to alert me? i am being tossed around from pillar to post being told this matter will be investigated, 900 goes out of my account without my knowledge and in the meantime what am i expected to do? do you honestly think you guys can keep me as a customer? i want my money back, this is totally unacceptable and i want this matter escalated and dealt with immediately. obviously i cant trust Capitec to keep my money safe, literally my whole salary goes into my capitec account but a random person has access to my money and i don't know about it? how ? This is the worst experience i have ever had with Capitec