1 reviews | Active since Aug 2014
Worst experience ever!!!!!!!!!!!!!!
feel so frustrated!!!! I live in Kleinmond, we have one ATM here, but I could not deposit cash at the ATM, I had to deposit cash urgently, so I drove to Herm**** that is 35km away, and not one of the ATM's in Herm**** was working, four ATM's you can deposit cash in, but none of them worked, so I drove 54km to somerset west, and again at not one ATM I could deposit cash, I am so dissappinted in Capitec, even at the Herm**** branch in the Mall I could not deposit cash into my account!!! They just shrugged their shoulders and said the ATMs are full or broken, Capitec promised the world when I opened my account, now after almost a 100km and R200 less for petrol I still couldnt deposit the money in my account!! Bad bad bad service Capitec!!! you probably do not care, but really is this how you treat your customers!
Please accept my sincere apology for the frustration you experienced as result of this incident.
Kadi Diallo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Please accept my sincere apology for the frustration you experienced as result of this incident.
Kadi Diallo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
