CZ
Christelle Z
1 reviews | Active since Feb 2022
10 Mar 2024, 11:26
WORST EXPERIENCE AT CAPITEC BANK
If you've been ****med and try to get your money back in time. Don't have high hopes if you bank with Capitec bank. I sent money to an FNB account and realised 30minutes afterwards it was a ****. Since it was the 26th of December and I didnt even make an immediate payment I had high hopes of getting my money back. Unfortunately for me Capitec had no intention of handling my matter with urgency even after I filed an SAPS case and everything. No one called me back. I had to make follow ups myself after a few weeks EVERY SINGLE TIME. WORST BANK EXPERIENCE. Filed a complaint at the ombudsman just now since I've waited more than 3months now for my money.
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Replies (1)Capitec Bank's replyOfficial
10 Mar 2024, 16:27Good day Christelle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply10 Mar 2024, 16:27
Official
Good day Christelle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
