1 reviews | Active since Jan 2017

26 Jan 2017, 12:40

Worst experience

<p>I've been banking here for years. But after today i won't be making use of capitec bank again. They phoned me about 2 weeks ago to thank me for all my on time repayments, and that i have no outstanding debt. But this morning i woke up to an sms saying that they took money for a credit repayment. After going into one of their branches they told me that i still owed them that money. I'm outraged.. I'll be moving my salary to a different bank and won't recommended this bank to anyone! </p>

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Replies (2)
Capitec Bank
Capitec Bank's reply26 Jan 2017, 13:30
Official

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply26 Jan 2017, 13:31
Official

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,