PK
Paula K

1 reviews | Active since Nov 2017

14 Mar 2023, 09:59

Worst EVER!!!! STAY AWAY THEY DISCRIMINATE

I logged a complaint on Hello Peter before and Capitec closes with no solution. I send email after email saying stop phoning the WRONG number and I AM NOT MR I AM MRS, but you keep refering to me as MR, and I don't know where you get the details from as my number is on this complaint and on the ****** reference. I gave it to the OMBUDSMAN of Banking Industry as I can't deal with this mentality. You guys are such a bad bank and such a much of contradictory ***** and discriminate against people like me with my income!!!!!!!!. Shame on You!

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Replies (4)
Capitec Bank
Capitec Bank's reply14 Mar 2023, 11:20
Official
 
Good day Paula

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank 
PK
Paula K's update14 Mar 2023, 11:26
Reviewer Update
Do you just copy and paste the same messages to everyone. Cause it's such a load of bull!
Capitec Bank
Capitec Bank's reply14 Mar 2023, 17:08
Official
Good day Paula 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank 
PK
Paula K's update15 Mar 2023, 09:40
Reviewer Update
You guys literally just copy and past this or it is a system that sends it, cause it is word for word perfectly copied.
I am not going to stress about this as I handed it to the Banking Industry ombudsman and consulted with an attorney already on charges of **************.