Worst, Disgusting and Pathetic service ever!!!

I have written a complaint on hallo Peter last week Wednesday about Capitec and I got a call back from them the following day and I was promised that my problem will be resolved within 24hrs and I will get a call back to confirm this up until this day I never heard anything back from them. I have been calling since this morning and all I'm getting is being pushed from pillar to post this is the worst service I've ever received from any bank. I am going to close my account and take my business to another deserving bank. They keep on transferring me from one department to another and neither of them is able to assist me Disgusting and pathetic service ever.