WORST CUSTOMER SERVICE EVER, NON EXISTENT

Capitec you are just the worst service ever! I have been trying to find out who and what on the ***** incident on my name? Tamryn I have phoned once again today, you just send out messages, you dont even bother to call? I have once again sent you an email, as well as message left with another person in your office????? I get an sms saying that the issue has been resolved? Really do I have the time to juggle to actually find out what the report and finding is? Your Customer service is pathetic! I went into my branch in Hartbee****rt Dam, by which I was told by you Tamryn Mcenny, that all has been sent to the branch, and what I need to give into the bank?...... Nothing was done? And my patience is done with now!

Talking to a Thandeka on the so called whatsapp thing? Short answers and no info, and I had to wait 20 minutes before I even got a response.

I am not happy at all, I will close my account at month end. And I will be in contact with your CEO.

Thank you.