DK
Dudley K

1 reviews | Active since Feb 2012

25 May 2023, 15:57

WORST CUSTOMER SERVICE EVER

If there was a zero star rating that's what I would give to Capitec Business Bank. Two weeks and they have yet to resolve the simple task of changing by old phone number to a new number. Meanwhile I do not have access to my account, can't do FX transfers, can't even transfer funds and close my account

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Replies (1)
Capitec Bank
Capitec Bank's reply25 May 2023, 17:13
Official
 Good day Dudley

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank