KH
Katleho H

1 reviews | Active since May 2020

17 Aug 2022, 14:01

Worst Customer Service

Worst customer service, I have been calling non stop to find out why money was taken from my account , been taken from pillar to post without any reason, I have been promised a call back since yesterday and till today I have not received a single call from Capitec , I can’t believe it takes a whole damn day to call back a frustrated and concerned client.

0
Replies (1)
Capitec Bank
Capitec Bank's reply17 Aug 2022, 14:27
Official
Good day Katleho 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank