1 reviews | Active since Mar 2022
Worst Customer Service Complaint.
This is the Worst bank by far with the most ********** customer service in the world. Your dignity will be tarnished and flushed right straight into the bin if you bank with this stupid bank. The staff are ***********, highly disrespectful, belligerent, rude and not equipped to do their jobs. They are not fully trained - they have no customer service at all. This is the bank that will **** you daylight. They don't do reversals - weather your money has been de*****ed , or ****** by someone whom you did not give authority and or approval to transact your money - this bank doesn't care about you as the customer. You are nothing as a customer with Capitec Bank. They are always offline-, their queues are ridiculous horribly long that its not even a joke. They don't care how long you have been their loyal customer for. The agents shout back at you and they treat you like a piece of ****. Do Not do business with this stupid bank. More and more people are leaving this stupid bank. More and more people should leave this stupid bank. Capitec will soon be a history. It is not doing well as a business in general. They keep hiring *********** stupid agents who acts not only childish but very anoying too at how you the customer should teach them common courtesies - imagine! You as the customer must tell them to come done, ask them speak nicely to you, ask them to listen to you, imagine! What kind of a customer service is this? NO customer service at all with this bank. Should you continue with this stupid bank, you will see, you will forever have endless problem. People should trend and get used to the habit of quitting stupid bank.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
