MJ
Mamello J
1 reviews | Active since Dec 2016
06 Dec 2023, 14:02
Worst customer experience ever
I requested an Uber on the 3rd of December,the money came out of my account and the Uber was cancelled. Capitec is holding my money and Uber says they have voided the transaction. I have contacted Capitec refund this,sent them communication from Uber but I still don’t have my money back.
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Capitec Bank's replyOfficial
06 Dec 2023, 14:05Good day Mamello
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply06 Dec 2023, 14:05
Official
Good day Mamello
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank