Worst customer care in the country!

I have been waiting more than 7 days for a forex payment to come through, It is impossible to get through to the contact center and keep being placed on hold and also been given invalid numbers to call from the consultants i spoke to, This is how banks make their money, They do not ever give you a option to be called back but yet you have to spend your airtime to call them. I will be changing banks for sure.