WORST CAPITEC BRANCH I HAVE EVER DEALT WITH

Yesterday at 16:50 i went Capitec Fox street in Jhb, after being frustrated the entire day with a banking app that doesn't work, i get to the branch think i can get a statement without any remorse and apologies the stuff member just said we offline, i asked the stuff member what to do if want to close this account being of frustration, without trying to retain me he just said you come into the branch and we close the account LIKE WOW IS THAT HOW CLIENTS IS BE TREATED THESE AND KNOWING VERY WELL THE SYSTEM IS DOWN THE ENTIRE DAY, THEY ARE NOT EVEN APOLOGETIC ABOUT