AM
ANNELIE M

1 reviews | Active since Sept 2018

03 Jan 2020, 16:39

Worst Capitec!

Worst service!! I phoned ahead to ask what I need to open an account. Come in, they make me wait for 30 minutes as they are having long personal chats. They skip my number twice to help other people. I finally get to a person and they tell me I need more docs! You just lost a potential BIG client!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Jan 2020, 09:18
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Best regards,